Swanwick Support

Returns and Exchanges

• My Swannies Glasses broke. What can I do?
• What is Swanwick's return/exchange policy?

Shipping

• Do you ship internationally?
• Do I need to pay duties/customs fees on international shipments?
• How is my order shipped?
• How do I track my shipment?

Programs

• Can I use my insurance, FSA or HSA accounts to purchase Swannies?
• Does Swanwick offer wholesale?
• Does Swanwick have any sustainability initiatives?
• Do you offer a First Responders discount?
• Do you have an affiliate program?

Customer Support

• I haven't received a reply to my inquiry
• I'm having trouble checking out
• I have a question or concern. How can I contact you directly?